When you are installing a roof, the roofer you hire is as good as the roof they are going to put up; therefore, you should hire the best professional. For you to be certain you are hiring the right roofing companies, you should know a number of things from them. These include:
Location of the company
It’s good that you know where the company is located. You also should know their operation hours. As rule of thumb, work with a company that is located near your home. This is because the company will most likely provide you with a better service and quicker response.
Before you hire a company, it’s wise that you visit their offices and see how they do their work and also determine whether they are legit. When you work with a company that is close to your home, you will have an easy time visiting them.
Is the company insured? You should get to know this. A good company should carry a comprehensive liability insurance and worker’s compensation insurance. This is to protect the workers in the event there is a roofing accident.
For you to verify that the company is insured, ask to see the certificates before you hire the company. Be keen that the certificates are current. You should note some contractors may be having other kinds of insurance such as life, health, and auto insurance.
Don’t be in a hurry in giving the company a go ahead. Take your time and carefully go through the certificates to ensure they are the right ones.
When you are hiring the contractors, you will notice that the uninsured contractors are much cheaper to hire. This is because they don’t have large insurance premiums to pay. While they are cheaper, avoid them as you will be liable for the contractors’ injuries in the event there is an accident.
Is the company licensed?
There are plenty of contractors that are starting their businesses without going through the right route. They will open an office and start providing the service. Don’t fall for them as they might not be the right ones for you.
Before you hire the contractors, ask them whether they are licensed by your state or city. For the company to be given the necessary license, the contractors have to pass a written examination in their specialty.
You will come across some companies that will say that they are certified but fail to produce the relevant documents. Don’t take them for their word. If they are certified, the relevant body that issued the certificate should have the details. Verify from them.
Age of the company
How long has the company been in operation? In addition to the company being insured and certified to work in your area, you also should get to know how long it has been operating. The longer it has been in operation the better as it most likely has the necessary experience.
While this is the case, it doesn’t mean that you should rule out new companies that are less than three years old in the business. You should be cautious when working with them. Remember that new companies may not be too experienced.
You can go ahead and work with them, but be cautious. Before you hire them, ask to see two or three houses that they have worked on for the last one year.
This is the intent of the roofing contractor to stand behind his/her work. When hiring, ask the contractor whether he/she will provide you with a warranty. You should note that the length of the warranty isn’t of importance.
Your only interest should be to see whether the contractor is ready to provide you with a service that they will also be proud of.
A good roofing company that is confident of its services shouldn’t have a problem giving you a warranty. Stay away from a company that isn’t looking to stand behind their work.
How do they deal with customer complaints?
Problems are common in roofing. For example, a shingle might come off before the warranty period is over.
You should find out how the company deals with complaints from customers as you don’t want to be stuck with roofing contractors that will be difficult to deal with.
The easiest way of finding out is reaching out to previous customers and find out from them whether they had issues with the company. If they had, find out how the company dealt with it.